Trade Show Coordinator & Customer Service Representative

Job Summary:

To assist the President and Vice President in maintaining calendars, carrying out projects, and researching to productively grow the company. The Administrative Assistant will provide office services by implementing administrative systems, procedures, and policies, and monitors administrative projects. The CRM will also lead the extracts team in customer service in order to effectively represent the company’s raw materials and essential oils to current clients, prospects, and employees.

Base Pay: DOE

Provisional Period: 3 months

Employment Type: Full-Time

Staff Work Months: 12

Job Requirements:

  • Proficiency in Microsoft Office – Word, Excel, Outlook, and PowerPoint

  • Bachelor’s Degree preferred in Communication, Economics, Business, etc.

  • Ability to lift 25 lbs.

  • Strong verbal and written communication skills

  • Outstanding customer service & interpersonal skills

  • Strong organizational skills


  • Maintain executive calendars and manage their correspondence

  • Organize meetings for team members, making sure everyone is on-time and prepared to discuss

  • Work on projects assigned by management and executives

  • Conduct research on projects or anything else assigned by management and executives

  • Attend and participate in meetings with executives and document notes – conduct follow-up post meeting(s) as needed

  • Organize company events by exploring and booking venues, managing catering, entertainment, and other logistics when needed

  • Answer phone calls as needed and screen for the management team and executives

  • Customer follow-up – help with post-show follow-ups shooting emails, making phone calls, etc.

  • MAP policy compliance

  • Extracts Team

    • Main point of contact for customer service

    • Follow-ups – emails, phone calls, etc.

    • Attend trade shows as needed or required

  • Social Media Team

    • Attend and participate in meetings and document notes

    • Find weekly posts to post on social media platforms

    • Work with marketing team to create ads – make sure everything is run by the President or Vice President for quality control​

Benefits Include:

(Upon completion of 3-month provisional period)

  • $150/month ($75 per pay period) for health insurance 

  • Dental

  • Vision

  • 6 paid holidays per year

    • New Year’s

    • Memorial Day

    • July 4th

    • Labor Day

    • Thanksgiving

    • Christmas

(Upon completion of first year)

  • 40 hours paid vacation per year

  • 2 paid sick leaves